Training Course Offerings

We are often asked: "What training courses do you offer?"   Our preference is always to work with you to design a training solution that is most appropriate for your organisation.  However, we do have a range of standard training course offerings that can be customised to your requirements quite easily. 

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Presentation Skills

Increasingly in today’s era of employee empowerment there is a requirement for employees to present to small groups of employees and managers.  This program equips participants to structure a short presentation and confidently convey the message.

Elements of the Workshop
-  Use of audio-visual aids.
- Sequencing of presentations.
- Non-verbal communication.
- Involving audience in presentations

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Selection Techniques (Behavioural Interviewing)

Managers are often required to oversee or participate in the recruitment and selection of new or replacement employees.  This program provides managers with a structured technique for selecting staff, focusing upon the use of behavioural interviewing techniques.  Using a simulation, participants complete a selection process after having conducted a number of selection interviews.

Elements of the Workshop
- Difference between recruitment and selection.
- Options for recruitment.
- Validity of different selection techniques.
- Principles of behavioural interviewing.
- Determining the selection criteria.
- Preparing an interview guide.
- Conducting the interview.
- Analysing the data from the interview and making the selection decision.
- Providing feedback to the interviewees.

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Performance Management

All too often poor performance of employees is not addressed because managers fear the consequences of not handling the situation correctly.  This program provides a structured technique for analysing the performance and potential of team members, and provides solutions to deal with non-performance.

Elements of the Workshop
- 4-Quadrant analysis of team resource capability.
- Legal termination of employment contracts.
- Staff performance appraisal techniques.
- Developing employee performance improvement plans.

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The Positive Workplace

Organisations that have a diversity of people working in them have been shown to be more productive and innovative workplaces.  This program reminds managers and staff of their obligations in providing a workplace that is free of discrimination, harassment and bullying.

Elements of the Workshop

• Describe the benefits to the organisation, to employees and to society of having workplaces that are free from inappropriate discriminatory work practices.
• Recognise work practices and behaviours which could be described as discriminatory, harassing, bullying or otherwise inappropriate.
• Detail the actions that managers should take when presented with evidence of discrimination, harassment or workplace bullying.
• Describe the course of action employees may take if they believe they are being subjected to discrimination, harassment or workplace bullying.
• State the potential consequences to the organisational and to individuals that are found to be responsible for acts of discrimination, harassment or workplace bullying.